Karen A.

I furnished my vacation rental in Florida (I Live in NY) usung Wayfair. I just figured it would be easier to send furniture there then to have to go shopping when I arrive. I had my property manager go to the condo when something arrived. Delivery was just as I asked... to be left at front door, packaging was great- sometimes. There were a few things that arrived damaged, but Wayfair fixed that by sending another item. The one frustrating thing was all the dressers and end tables needed to be put together. They came in 10 or 12 pieces, so when you get delivery in a box, you really dont know if it is damaged until you begin to put it together. The tracks to some of the drawers were bend which made the drawers not line up properly, or there was scratches on some of the end tables that you dont see untiol you screw the sides on ect. Those pieces needed to be replaced and then put together again which is very time consuming. I was paying my property manager to be at the condo and putting things together, so if something needed to be put together twice, I had to pay him twice. So I learned Wayfair is not the way to go fo me and the way the pieces were damaged shows me that it happened at the warehouse, not during transit but they sent it anyway. The quality of the furniture is not great like unsturdy legs on chairs and end tables. It really pays to go to a furniture store, spend a little more money and get real wood furniture.