The site clearly states FREE SHIPPING 2-7 Days. Don't be fooled! They tried to deliver a furnace almost 1 month later. No Communication from anyone. I called and canceled after 2 weeks. They still tried to deliver. They are trying to withhold $500. I have called, emailed, written in chats, and had someone promise that the "Owner" was going to call. And NOTHING. Zero Help! All I can say is about this company: IS A "HUGE WARNING SIGN. Order only if you LIKE getting ripped off!" All I wanted was my full refund due to timing, and they refuse to communicate. Now I am gong to dispute the order on my credit card side. The worst customer service I have ever experienced.