kara l.

I ordered my sisters Christmas present the 4th of December and I still have not received her present and its the 30th of December. Very Disappointing and needless to say it was for Christmas... I tried to contact them via email and I tried to call. They emailed me a tracking number that was unable to be tracked and I have emailed them multiple times to tell them It wouldn't let me track my package but no responses. When I tried to call them nobody was on the other line so I stayed on the line for a couple minutes just in case but I ended up hanging up because nobody was there and on top of that I got charged from them for making a long distance call to them. So I don't know how else to get a hold of them... I've tried everything. Very Very dissatisfied with the customer service and just the overall service. I would not recommend ordering off this website unless you want to be GIPD. My purchase wasn't something cheap either it was quite a bit of money and I am very upset about it!