Kara H.

I placed an order with them online and the next day I received a call asking to confirm my order because it was over $500. At first I didn't think anything of this, just thought it was an additional fraud protection the credit card had started to require. Then, they started to recommend all of these additional items that I needed in order for my camera (Nikon D5100) to work, including a battery and upgraded memory card that they were going to give me at a discount off the close to $200 price he quoted me. Luckily, I needed to consult my husband before adding so much extra to my order and I said I would call them back shortly. I was informed that I probably had about 20 minutes before they sold out.

In the interim, I checked the price of the memory card ($15 - $30 on amazon) and the battery he said cost $129 ($35 on amazon) so there goes all my savings for going with them. Plus, I was told all cameras come with a battery by several sources and even their website says the camera body only comes with the battery. When I called them back with some additional questions about that the salesman got very rude and short with me and said their special 17 piece kit is made by them and doesn't come with the battery, which means to me they take apart the box from Nikon and take out the battery and then try to sell it to you separately for a hugely inflated price. When I hung up with them after canceling my order I checked this site and promptly called my bank to cancel my card for fear they might charge it. I then called B& H and spoke to a very helpful salesman who I had complete trust in and am placing an order with them, and I'm not spending any more then I would have in the end with them. I feel I dodged a bullet.