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1 Review by Kaps

BikesDirect

BikesDirect

3/15/18

I got a bike and a professional tried tuning up, but he could not because there is a faulty component. Customer support as usual sent the videos to fix it, which I tried and after spending 4 hours, I failed and complained. Customer support now ask to send it back if I like and I have to pay for the shipping fee. You might get lucky for me, its a pain. I have already spent money on the professional tuneup, and now I have to pay $100 for shipping it back...that's not called a good customer service.

Kaps Has Earned 4 Votes

Kaps R.'s review of BikesDirect earned 4 Very Helpful votes

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