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Kaoru K.

Contributor Level

Total Points
173

2 Reviews by Kaoru

  • Amazon CA

2/27/18

So far Amazon is the best online store as of today. You could compare products in different prices. If you always order online then you should get a Prime so delivery is free and fast. If you have problems you could easily return it and they will provide you return documents so you pay nothing. You could track your orders and if you are a Prime member then the most late it has to be delivered to you is in 2 days, that include Saturdays and Sundays. I already ordered over 500 items with them and I only got 2 items with problem (both swimsuit for my wife), seller send the wrong size but they ask me to keep both of it and they both send another with the right size that I have ordered.

Tip for consumers:
Use Prime for fast and free shipping.

Service
Value
Shipping
Returns
Quality
  • Tophatter

2/25/18

This is a pure scam, why? Because of my experience with them. I won a bid for a NES console (that's the product description) for $26 but the only thing they sent me is just a controller. So I was like okay I just send it back to get my full refund but found out that I could only get $21 refund. So I guess they are earning money through sending you wrong stuff and returning it. Check other reviews here, most of them are exactly what happened to me.

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Graciela M. – Tophatter Rep

Hi Kaoru,

I'm very sorry that our services haven't met your expectations. Tophatter has strict guidelines which require sellers to accurately represent their items for sale. Our product review team has reached out to a few sellers who had misleading images and are working to ensure the listings are correct moving forward.

With this said, in an auction format, it's up to each buyer to review the item description prior to bidding, taking note of all key details, to decide the item is what's intended. Bidders decide how high they are willing to bid, and can stop bidding at any time.

Additionally, with our easy return policy, a return request can be open for an item for any reason within 30 days from delivery. See full details here: http://tinyurl.com/h7xokwj.

Please let us know if you need further assistance and we will more than happy to assist!

Kind regards,
Graciela

Kaoru Has Earned 13 Votes

Kaoru K.'s review of Tophatter earned a Fraud Buster vote

Kaoru K.'s review of Tophatter earned 12 Very Helpful votes

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