We have been dealing with Doterra for 4 years now and whilst the quality is great the fact that it will charge you the same thing AGAIN the next month (when you only want to order it one time) and can't even cancel or delete it for next time, should that happen, is appalling. They make it ridiculously hard to even stop it happening again, they give a step by step instruction on how to supposedly cancel the LRP order (loyalty rewards program order) but don't tell you that you have to actually call or talk to them online. My mother and I will not be using it anymore as they charged us again for a LPR order that we tried to cancel and didn't want as she was getting something different this time. To keep charging us and sending us products we only wanted one time is more of a scam then a actual business model is insane to me. Please do not use this you can find the same quality oil at others places for cheaper and won't scam you into becoming a member just to take your money. If you do use this I suggest that you do it as a one time order and do not sign up for it. This feels more of like a pyramid scheme as they get YOU to try and push family, friends and others into buying it under the guise of you doing this as a 'business' claiming you can make lots of money by only doing a couple of 'small things' by charging everyone underneath them 'extra' and that being your cut and the rest to doterra. This has given me nothing but stress and anxiety.