So disappointed in their customer service. It is obvious that they are used to just blowing customers and their concerns off. Ordered an expensive bed and their accompanying furniture has been discontinued ( after three months) They will not let me send the bed back even though we have not used it. It was sent over 30 days ago. A supervisor was supposed to call after being on line for 45 minutes. Of course no call back. They are wso unprofessional and show such absolute disregard for their customers and their reputation. I will never order from them again.