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Kamile O.

Contributor Level

Total Points
83

1 Review by Kamile

  • Grove

11/27/19

When I made my first purchase with grove I absolutely loved. However, after a month I received items items that I never bought and I was charged for that. I sent them and email and they gave me the money back. However, in the subsequent month I was charged AGAIN ($64) for items that I never bought.
Do not trust Grove. They take your credit card number and charge you for things you never bought.

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Grove C. – Grove Rep

Thank you for taking the time to share your experience with Grove, Kamile. We are sorry that your journey with Grove Collaborative has been anything other than positive and that you received another unwanted shipment.

This is not the experience that we want our customers to have. Grove Collaborative provides home and personal care products for eco-conscious homes on a monthly recurring shipment schedule by default, but there is no requirement to order monthly and every order is completely customizable. We want to be sure that we have taken care of this unwanted shipment for you and make updates to your account to prevent additional unwanted shipments from occurring. We created Grove with maximum flexibility in mind because we want Grove to work for you. Please be sure to reach out to us at support@grove.co so that we can assist.

Best,
Team Grove

Kamile Has Earned 3 Votes

Kamile O.'s review of Grove earned 3 Very Helpful votes

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