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Absolutely horrible, the chat service is only nice if you haven't got any problem. After having booked my parcel I was waiting for 2 weeks for them to pick it up without any luck, I kept receiving an email informing me that it was impossible to collect the parcel and telling me to rebook it. In the end, I gave up and asked for a refund which I received, it was £0.30 short. Obviously, it's not about the 0.30 but the whole experience was dreadful, extremely rude people. They like to hang up asap, before you have explained what is your issue and before you gave you a solution.
Kamila L.'s review of Parcel2Go.com earned 4 Very Helpful votes
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