Thumbnail of user kamg

kam g.

Contributor Level

Total Points
82

1 Review by kam

  • Tobi

8/13/19

** DO NOT SHOP HERE**
This company is ridiculously unprofessional and flawed in so many ways. I would love nothing more than to give this company negative stars. I placed an order July 15 and received it July 17, returned EVERYTHING by July 19 because their policy stated free return shipping and a full refund if the items are returned within ten days of arrival. (They are very quick to take your money, but refuse to give it back). I spent over $200 on dresses for a wedding but none of them fit. Apparently this changed DURING my order because they are now telling me I can only receive store credit. I've sent about six emails to their "customer service" but have not received a response. Did not receive my unwanted store credit of a "refund" until Aug 8. That's almost a month later. I have found and screen shotted multiple evidence of a refund but no one has acknowledged their faults. To top that off, there is no address, phone number, or customer surveys, which tells me they could give two shots less about customer satisfaction, they know the company is a scam, and don't feel like dealing with it. I don't understand how anyone could be happy with just store credit when it takes a month to get any type of response. Avoid at all cost, please do yourself this favor.

kam hasn’t received any votes.

kam Has Received 1 Thank You

Thumbnail of user lisae319
Lisa E. thanked you for your review of Tobi

“I am having the same problem. Awful company taking peoples money and refusing to give it back & having their goods returned!”

kam doesn’t have any fans yet.

kam isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user meganlynncondon
Megan C. reviewed Tobi
3/28/23

This is another copy cat clothing site that gives you the classic bait & switch - photographs of...

Thumbnail of user dalm1
Dal M. reviewed Tobi
4/23/22

The dress I ordered was very poor quality and did not look like the pictures on the website at...