Kameko R.

Explore Trip has the worst customer service ever! If you just want to book a cheap flight by all means book it because it has amazing prices but if your going to have questions about a ticket your getting don't get it! It took me a whole week to get someone on the phone and if your on hold for more then 10 min they hang up your call! So i emailed 4 times with my questions and still my questions weren't answered they told me to go directly to the airline when i brought my ticket through them! I finally tried to get someone again on the phone and talked to 3 people and they gave me 3 different answers about my question so who is right?! Just horrible!