Kam E.

I stumbled across a review by a customer who had ordered their bed in feb 2020 just like we did and I thought I was reading my own story. On difference is we made sure we got our money back. The customer service we experienced was horrendous. 4 failed delivery attempts, being robbed off by the staff in store, multiple delivery dates changed on us. I cannot stress how bad this company is. You cannot discuss your delivery with the in store staff you have to go through customer services so you're constantly battling forth and back with the info from customer service and the in store staff. So the manager of the store on white city Manchester (lee) was caught basically bad mouthing us because they forgot to put up on hold so we got issued a refund straight away. Fight for your rights people!