Kalen K.

For a company that prides itself on customer service, they sure do lack in that area. Ordered something on Nov. 10. It's now Dec. 14. Never received an email that my order shipped, yet my bank account was charged. Never received a tracking number either. Took a whole week after inquiring last week (dec. 7) just for them to tell me it had shipped and gave me a tracking number after circle jerking me around. Can't use the tracking number anywhere! They are apparently doing an, "investigation," into where my package is. I expect I probably won't hear from this garbage company until after xmas. Did this early so I wouldn't need to put up with this, YET HERE WE ARE. Shop somewhere else. Disney just wants your money and after they get it, you mean sweet F all to them.