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I have ordered several times from JustFab. I enjoy their shoes and clothes. This order was a pretty big one. It was broken up into three different packages that came at different times. That is fine but I was not notified that this would be the case. Thus I had to get in touch with customer service. He told me it was packed in two boxes (which is obviously wrong) when I got the second box and was still missing shoes I assumed there would be a third one on the way. Just annoying. Also none of the boxes had a receipt or inventory list in it.
Kalee L.'s review of JustFab earned a Very Helpful vote
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Hello Kaleea,
Thank you for bringing this to our attention! We're sorry for the inconvenience we had caused you, especially for the missing shoes and sizing issue. Rest assured this feedback will be forwarded to the merchandising team. In the meantime, our Member Services team will be contacting you shortly to assist you further.
Best,
Nelle