Kaila B.

I placed an order on the 31st of May. On the 7th of June I contacted them to receive my tracking number, they responded quite quickly on the 8th of June with my USPS tracking number.

It is now the 11th of July, and so far the only thing thats happened with my order is that a shipping label has been created. I have contacted the company numerous times the past 3 weeks inquiring about when my order will be shipped out (I specifically ordered the item for a festival thats happening 3 weeks from now).
They claim on their website that the orders go out in 4 days yet mines been a month and a half and its still not sent out.
Also they claim it takes them 2-3 business days to get back to you but now its been weeks...

Very unhappy with their lack of customer service, kicking myself in the $#*! that i didn't order this item from i heart raves. I made an i heart raves order 1 week after this one and have already received it as of 2 weeks ago!
Saw all the bad reviews after I placed the order and had a feeling it was going to go down like this. I warn everyone to stay away!

I have contacted my bank and sent them proof that i have been messaging them and proof of purchase, because i would like my money back, and since rave ready is not answering me, I will try to get my refund from my bank.