Kaela D.

I just received my first order from Lulus. Now I will start by saying that I do a lot of my shopping online. When I received my package, I was impressed with how quickly it got to me (In Canada) and the quality of the fabrics. Now I was aware that I would have to pay duties as It had mentioned it on the Lulus website so it was an extra $85 for 4 dresses. I ordered using the size charts but unfortunately 3 of 4 dresses did not work for me. I contacted lulus to start an exchange and was originally discouraged with the process but after being in contact with a customer service representative, I can honestly say I was very impressed and would not hesitate to order again. They were helpful and happy to assist me in finding a solution. The fantastic customer service will have me ordering again!