That establishment is the absolute worse I purchase two pair of shoes from them early December so I would get it for Christmas three weeks later I saw the order was still processing I wrote to them only to be told there was a glitch and one my items where back ordered and the other wasn't even in my size I got this email about how sorry she Lauren was and if I quote could "find compassion on a human level" because they are a small family business and she has sick family members to care for (q the violins) I said fine she said the back order item would arrive the 2nd week in January I said fine, March is now coming to an end and I have yet to receive my order. I emailed asking about my order nothing, I emailed to cancel the order because it was outrageous nothing, they don't answer there phones nor emails after they get your money. But by the hook or the crook I'm getting my money back ($100 plus Dollars they must be crazy) they're smart not to put there address. They are thieves basically I don't know if they comprehend that taking people's money and not giving them what they pay for is stealing. THE ABSOLUTE WORSE