I decided to try the full service. Sent in a huge box of great designer clothing, some nwt. It took them 2 months to list the ones they kept, they informed me bia email that the bulk of my items were not sellable.? I paid the $10 to get the items sent back to me. Waited a month, then when i inquired where they were, was told they were "accidentally" donated. Yeah right. Threadflip, in my opinion, kept them. This so called business is extremely shady. I am looking into filing suit against them now. There are plenty of reputable sites out there ladies, but Threadflip is not one of them.