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Hi, I bought some LED product from aliexpress. With free shipping. However DHL did not give the parcel to me before I paid 24,80 exctra to them! They call prepayment. Do I get discount -24,80 for ali payment now?
Tip for consumers:
Do not believe free shipping by DHL!
Jyrki V.'s review of Alibaba earned 3 Very Helpful votes
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Hi Jyrki, we are sorry to hear you have encountered an unpleasant purchasing experience using DHL express, since we are Alibaba.com,(not Aliexpress.com), please directly contact Aliexpress.com customer help at https://helppage.aliexpress.com/buyercenter/index.htm Hope everything goes well with your transactions!