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J Y.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Health

Member since December 2020

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Review Distribution

1 Review by J

12/7/20

I was super skeptical when starting with HealthyWage but I won $2,500 and lost 50lbs my first time around. I still had weight to lose so I entered a second (technically 3rd) bet, which just came to a close. I was notified I won and was eagerly awaiting payment. With COVID and lack of work I was really relying on that pay out to make it through this holiday season. Not to mention I busted my ass to better myself and win that money. I earned it fair and square.

They notified me in a very vague email that my bet had been cancelled. I emailed back and forth a couple of times and it turns out that because of the "yoyo rule" they would not be paying me out but would "do me a favor" and refund my initial investment. 2 problems with this: First, I had over a year and a failed bet in between this bet so in theory, there was no yoyo-ing. But for arguments sake, I was unaware of this rule and it was the responsibility of whomever verified my weight in at the beginning of the bet to catch this, not me. According to their rules you can still compete but your starting weight should be altered to your ending weight from the last bet. No one did this so I was not given the opportunity to possibly still win my bet. I had no idea there was an issue until the bet was over. I should not be held responsible or penalized for one of their employees messing up.

Not only was I not paid out but only 3 of my 9 payments were refunded to me and now they have stopped responding to my emails so not only have they scammed me but have essentially stolen money from me. And based on the reviews I've read they always seem to find a loophole to not allow you to win twice.

healthywages
HealthyWage S. – HealthyWage Rep

Hi JY,
Thanks for your comments. I understand that you won and were paid $2,445 with your first HealthyWager in 2019 and now the misunderstanding is with a subsequent HealthyWager made in 2020. Your starting weight for the 2020 challenge was above your previous winning weight in 2019, which is not permitted. Our one and only rule for subsequent HealthyWagers is you cannot get paid to lose the same weight twice. (But note we are looking for ways to offer prizes to winners who gain back some of their weight and want to do a subsequent challenge.)

Since you were not eligible, we refunded your wager (all 9 installments) in full on November 24,2020 to the two separate credits cards used to make payments. Please check both credit card statements to confirm these refunds. If you have any questions or concerns regarding your refund, please contact us at info@healthywage.com and we will be able to assist you.

J Has Earned 6 Votes

J Y.'s review of HealthyWage earned 6 Very Helpful votes

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