J Y.

So I bought an IPHONE 11 let me tell you not even a month in. Matter of fact last Thursday I was at the gym and all of a sudden my wifi AND bluetooth go out on me. Out of nowhere, like I didn't drop it, nothing wrong with it all. I tried to turn it on and off you know like normal wifi problems. That aint work. Mind you im in the middle of a workout, I mess with it a little more til i figured it wasnt coming back on... Overnight I try and reset it thru itunes to let it update. I thought it was an update issue. Wasn't that, so I call apple support next morning. Employee says she'll set up an appointment with apple support in BestBuy for the following Friday(yesterday). Before this I took it to a few iphone fix places to see if they could figure out the issue and they couldn't... It took about 10 resets for apple support to figure out they determine the issue of the matter. UNFORTUNATELY, I don't have apple warranty so I couldn't get it fixed unless I blow $400 extra on what I paid for the phone which was $749 including warranty. I should've known from the box it came from I wasted a whole check! Also, I emailed them thru EBAY and they started out apologizing and saying we will give you a refund blah blah, but up until now I have heard NOTHING! I am in NEED of a phone and DO NOT want to pay for another one! Everybody is trying to scam someone these days and Im tired. Have this company shutdown! This company is also distributed thru WalMart!