Jwordds H.

UPS Canada audits your packages with different measure than other logistic companies by their power laser scan. A few inches difference doubles your shipping expense.

Received a new invoice of extra $157 charge 1 month after my shipping. Because UPS's unique measure methods found 6-inch difference in my shipping package. Then I spent more than half a month to communicate with UPS through Netparcel because I selected UPS from Netparcel.

I used standard U-Haul box with dimensions 24 x 24 x18, the charge was $125. The extra charge invoice shows the dimensions are 28 x 25 x 19 with a charge of $282.44. Dimensions cannot change for standard boxes, I sent UPS a photo of my shipping box dimensions clearly written outside. And, 6-inch difference costs more than double of the shipping fee? Seriously? It's just a double mistake from UPS.

After more than 2 weeks' communication. UPS claimed that 1. They used their laser to scan the dimensions; 2. The dimensions I provided are dimensions inside the box and not outside the box. I feel it's like a robbery theory.

So, if you use UPS you have to measure the inside and outside of the box you use, remember a few inches different will cost you double of the shipping expenses because UPS has their own power laser scanner which measures things differently from other logistic companies.

This is obviously ridiculous and a robbery behaviour. 1. If UPS uses different metrology from other logistic companies, this company has to publicize this to customers. 2. I don't think we are obliged to measure the inside and outside of the box. If customers have to measure the inside of the box and outside of the box, the world does not move anymore. 3. If UPS found 6 inch difference from their metrology, so they can charge more than double of the shipping price, I believe UPS needs the government to regulate this business.

Go rob the bank is easier than fooling people.