- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Rosegal charged my VISA immediately after I ordered 3 different face masks. During a search led to Spain. After numerous attempts, I became alarmed that the website did not send me a verification and receipt on 4/8/20. I then filed a cancellation online Ticket PT*******188 with Rosegal on 4/9/20 and still did not receive a verification or notification. I alerted my bank after when I further discovered it is a company based in China.
J W.'s review of Rosegal earned 17 Very Helpful votes
J hasn’t received any thanks yous.
J doesn’t have any fans yet.
J isn’t following anybody yet.
Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Customer
Thank you for your feedback.
We apologize for any inconvenience caused.
According to your request we have canceled your order and fully refunde you.
If any issue, please email to support@ROSEGAL.com or submit a ticket here: https://support.ROSEGAL.com/ticket/ticket/index.
Best regards
ROSEGAL Customer Service