J W.

I hate talking bad about anyone. But this man is genuinely rude and treated me like I was nothing more than a huge annoyance to him. I had a very long drive to pick up once and it took longer than expected. I texted him when I realized I might not make it by end of pickup window but was very close. No reply. I arrived minutes after pickup window to find him all packed up about to leave. He made it clear he was going to trash my items if I hadn't shown up and was just unnecessarily hostile. I get that late buyers is frustrating but his customers are human and sometimes legit things happen. He knew I was right around the corner. But his 5 minutes was worth more than 3 hours of my time and gas. Descriptions are sparse and inaccurate, zero effort to get decent pictures. Also, items are routinely falsely advertised; I know this is intentional because Buck's wife commented to me that she keeps telling him not to call glass Chalet style glass art "Chalet glass" but he won't listen. This happens a lot, items being labeled as something they're not. Pickups are a gong show, a free-for-all. People just load boxes. I was asked more than once if I'd taken items I'd not purchased and felt like I was not believed. People drove all the way out to find their purchases missing. Lastly, I pay cash on pickup and after a break from the scene I bought from him again and put in the notes to auctioneer, wil pay cash on pickup, please don't charge card. I don't have a credit card and I was buying on my friend's account. He ran it through. I finally stood up to him and asked why he did that, he said what else was he supposed to do claiming he didn't have my number. Really? How about email? Now hearing that he bids up his auctions I'm done buying from him. Based on what I've seen, I believe it. If Buck dislikes people so much I don't know why he's in this business. I wouldn't trust him at all and he can't muster up any politeness or concern for his customers. I mostly bought because the spelling is so bad that collectors miss his ads (people search Doulton, not Dalton). On the bright side, I've gotten some high end items because I recognized valuable pieces that were described just as "green plates" etc. Anyone who hires him, be warned that your items will sell cheap bc the descriptions and photos are minimal, innacurate and lousy. And get to every pickup early because he's gone the minute it ends or earlier, even if he knows people were delayed and are 5 minutes away. You're welcome for my business!