Trying to complete a set of china as a gift, I ordered some pieces online. No original boxes (unlike EVERY other piece I've purchased from this manufacture elsewhere). All just piled loosely with paper in a single big Dillard's box. The pieces were dirty, one showed dark scuffs on the bottom where it had clearly been displayed, and the lidded item had patches of sticky adhesive where the lid had been taped down at some point. No tape to be seen, though, as the lid was just moving about on its own. All the reasons I didn't risk buying on ebay.