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1 Review by J

SmartBuyGlasses

SmartBuyGlasses

1/27/19

I ordered a pair of glasses that were in stock. Several days later I was contacted to confirm they were in stock?! I was then contact a few days after that to say that they are waiting on my prescription... Not True! I submitted my prescription when I ordered. I then received an email a few days after that and they told me that they are still waiting on my PD... Um, no, they weren't, that was clearly listed on the prescription that I originally submitted and again on the prescription that I resubmitted. Hey SmartBuyGlasses... These emails were clearly stall tactics. Instead of bothering your customer for information you already have, admit you are late and just give the customer a small discount or coupon... Do not waste their time with silly unnecessary requests! Ridiculous. They are clearly NOT going to be getting my glasses to me in the 5-10 days promised and they are clearly trying to make it out like it is my fault when it definitely is not.

J Has Earned 1 Vote

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J Has Received 1 Thank You

rjs23
rj s. thanked you for your review of SmartBuyGlasses

“They had stated they didn't have my prescription either when I also had sent it. But they still got it wrong! They stalled with many emails. It's their Modus Operandi. You only have a limited time to formally dispute it with your credit card.”

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