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J V.

Contributor Level

Total Points
89

1 Review by J

  • HomeAway

2/20/20

HORRIBLE- Bait and Switch for rates on 2 separate reservations! DO NOT BOOK WITH HOMEAWAY. We booked two reservations within 4 days and both said they needed higher rates or they would cancel. The one simply stated (after booked and confirmed through Expedia) "we can get a higher rate" and they cancelled our reservation. We had already booked $4200 in Delta flights and $2600 in ski and cat ski packages, so now we are screwed! HOMEAWAY says they will put a penalty message in under these property owners, but cannot do anything else! HORRIBLE way to conduct business, especially being a Lifetime Titanium member with Marriott, I am used to book accommodations that are not just cancelled out from under you! BAD BUSINESS!
Addresses are 1482 Empire Ave and 1415 Lowell Ave- both in Park City

J Has Earned 9 Votes

J V.'s review of HomeAway earned 9 Very Helpful votes

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