I had the same experience as a number of customers who have written in this forum. I used them on a number of occasions and found the work a little sloppy however not bad considering for the price and speedy delivery. However customer service are their weak link. I remember seeing on their website that they say they re-print / refund work if customers are unhappy. I found that to be 100% false, not only that but it was so frustrating dealing with their customer service, that I would advise anyone against even trying.