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Justyna M.

Contributor Level

Total Points
80

1 Review by Justyna

  • Travelgenio

5/9/19

Couldn't check in online with the details they emailed me so I called them. The agent was rude and kept interrupting me. Wouldn't offer a solution other than show up at the airport and check in there. I called the airline who explained how to check in because the booking email used was travelgenios and not mine. This is something the agent should have known and advised me.

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Travelgenio T. – Travelgenio Rep

Hi Justyna, of course we can help you with your online check in. Please send us a mail to customer.service@travelgenio.com with your booking code and we will tell you all the steps to succeed with the check in online in the airline web. Regards

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