Justyna K.

Terrible experience! The only easy bit was to originally book and give them my card details.
It was down hill from then on. Plumber turned up several hours late, left us with a half-baked job (still have no central heating), promised to come back the next day to finish and disappeared! I've had no contact from anyone since and have been dealing with people in the call centre who only try to palm you off. The biscuit definitely goes to Michelle, the Resolutions Manager - the most disagreeable, argumentative and unaccommodating, simply rude, person I have ever spoken to! Truly the right woman for the job.
So what, if they have already taken my money (nearly £200)!
Stay away, call another company - it cannot be any worse!