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Justyce E.

Contributor Level

Total Points
88

1 Review by Justyce

  • thredUP

2/15/17

I was so excited to try this company. I love thrift store shopping and I was happy to find the convenience of this online because as a full time mom, I hardly have time to go to shopping. Anyway, so I tried the dressing room feature where you can try on clothes and send back what you don't want and you only pay $1 to use this and then only pay for the clothes you keep. Or so I thought. I was charged for all the clothes that were sent to me, even the ones that I sent back. It took me two weeks to get anything accomplished and then another "3-5 business days" to the refunded money. To top all of that out, they charged me MORE MONEY THEN THEY WERE SUPPOSE TO and I now have to fight for that as well. The company has a good idea but is not executing it well at all.

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Justyce Has Earned 8 Votes

Justyce E.'s review of thredUP earned 8 Very Helpful votes

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