The company owners are scam artists. I ordered a used lens from them, which arrived damaged, and forgot to send back the case it came in when I returned it.
Because of a missing used cover (purchasable new for 50.00) they charged me 347.50. A 20% restocking fee, i immediately contacted the seller and was told in writing that as soon as they received the case they would process the refund. I shipped it out within 24 hours, they received it 4 days ago at this point and have been ignoring my emails since.
Mind you this was all for a USED lens and seller has yet to respond