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Justin S.

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1 Review by Justin

Madisonseating

  • Madisonseating

“WORST COMPANY!”
4/24/18

The chair I received was in terrible condition. The arm broke off. I ordered a replacement part for the arm to try and fix it. They sent it to the wrong address. It took countless emails and phone calls to get it reshipped at my cost (part and shipping). I received a wheel? WTF

Customer Service is intentionally useless!

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madison s. – Madisonseating Rep

THIS REVIEW IS NOT BASED ON A RECENT PURCHASE. This reviewer made a purchase with our company several years ago for an office chair. He broke the item and asked for parts to be sent to him instead of sending us the product for repair. We advised against this course of action as it is difficult to ascertain what part would be needed to fix his chair. Had the customer followed warranty protocol his chair would have been repaired and working as new!

Justin Has Earned 8 Votes

Justin S.'s review of Madisonseating earned 8 Very Helpful votes

Justin Has Received 1 Thank You

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erica d. thanked you for your review of Madisonseating

“I reported them to the better business bureau - u should do the same. Its an easy online form. These people should not be allowed to be in business. I am still battling them thru the bbb now. Good luck!”

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