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Justine S.

1
Level 1 Contributor
U.S. East Coast

Contributor Level

Total Points
345

About Me

Experienced business woman. Have dealt with small businesses for over 25 years. Love good products for a fair price. Appreciate good customer service. Do not like cheap imitations, poor quality, and bad customer service. I will tell you the truth. If the product is good I will sing praises. I don’t like to complain and if I give a bad review it’s really bad.

How I Can Help

Over 25 years helping small businesses succeed.

Interests

Beach, art, no drama

3 Reviews by Justine

  • JustFashionNow

7/24/21

#1 Be prepared to wait forever for your order. I ordered my items on 5/7 it is not 6/24 and nothing received. They make it seem like it is coming from the UK. I would have never ordered from them if I knew it was coming from China.

#2 Other reviews are correct about the fabric. It seems like everything is polyester, not a cotton blend. Cotton must be different in China!

#3 If you want to return an item they state it's easy, not so. Please read below the note I received from them regarding returns:

*******@justfashionnow.com
6/8/2021 1:36 AM
To *******@comcast.net
Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.

Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

Tip for consumers:
Read my message back from justfashionnow.com regarding returns. Their return policy is not clear on their website. You have to pay the shipping to return items back to China. Beware!

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user affj
aff j. – JustFashionNow Rep

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Please don't hesitate to contact us by email or chat if you have got any question.

  • Brandnamewigs

2/20/20

#! NOT FROM CHINA and you actually receive the brand name that you ordered. Not a knock off.
#2 Receive the product in a timely manner. You don't have to wait months to receive the order
#3 Customer service very helpful.
#4 To top off they send a handwritten note and thank you card with the product. Who does that any more? Nice little touch.
#5 Price is right.

  • Rotita

7/6/17

Sizes run small, service is slow. When you return the items it takes forever to get the refund. Ordered items May 8th, received mid June, we are now in July and still have not received my refund.

Justine Has Earned 5 Votes

Justine S.'s review of Rotita earned 5 Very Helpful votes

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