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I got a notification that my package arrived to find out later it never did. I called and was told a replacement would be sent on express shipping. I called again two days later to find out that the replacement has NOT EVEN BEEN PROCESSED and that now they are going to ask production to make it. This site is messy and I don't even know if I will be getting my order at all. I gave them the benefit of the doubt but I DO NOT RECOMMEND. THEY WON'T DO ANYTHING ABOUT YOUR ORDER UNLESS YOU CONTINUE TO CALL EVERYDAY.
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Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
Hello Justine,
I am so sorry to hear about the issue that you had with the delivery of your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin