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Justin C.

Contributor Level

Total Points
80

1 Review by Justin

  • Groupon

7/13/20

I am very unsatisfied with the quality of Customer Service I received. I was told when I originally requested a refund for a Groupon I purchased because the Retailer would no longer honor it that I could get my purchase refunded to my Bank. However instead of my Bank account being refunded I was given Groupon Bucks. If this is indicative of the Customer Service provides to it's customers I will be sure to let anyone know to not purchase Groupons since it's clear your company is more than comfortable with bait and switch, offering one thing then coming back and telling me that we're not going to honor what we told. I promise this will be the last time I ever purchase a Groupon and despise the fact that I have to use the Groupon Bucks I have since I don't want to eat $166.

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