I bought 6 items for fathers day. I planned about 2 months before and also calculated the dates that I would receive the items before fathers day so I could give to my father as a surprise. On my part - I forgot to add the suite number to my apartment and ask customer service to help me change it. I tried 3 times, each time PROMISING that they will get back to me about my order. Never did they get back to me. When I did call them about it I was just greeted as - "I'll look into it and get back to you on Monday". After 2 months, they emailed me saying I received all my orders but they did not. Honestly, after 3 months of waiting when told me they have changed all parcels of my orders they never came. I emailed them and they refunded my money. HERES the BIG PART THAT PISSES ME OFF. They did more than a 50% RESTOCKING FEE, charged me for the RETURN FEE and ALSO charged me for international FEE. I HIGHLY suggest that either you get the address right, or don't shop at this lousy online store. Because their customer service is SH! T, and giving me back 10% of a $150 order is BULLSH! T.