- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Well I saw the add on tv and I went to this site. I decided not to become a "member" as of yet just to test the waters before jumping in. As of now, I am dissatisfied with this company. The order said 3-5 day delivery. I ordered on January 23 and was billed on January 24, it is now Feb. 05 and the order still says "Processing". After reading several other reviews, I have found that this company lies to it's customer base about shipping. Every review reply states that the warehouse is overloaded with orders and are running behind. Yet the site still states 3-5 day delivery. This was my first time coming to this site and now I am scared that I am out the money I spent. I will be contacting a lawyer if the items aren't here in the next week or so.
* Adore Me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Justin hasn’t received any votes.
Justin hasn’t received any thanks yous.
Justin doesn’t have any fans yet.
Justin isn’t following anybody yet.
Empty.
I was subscribed to their elite box subscription where you pay a $20 styling fee that gets...
Hello Justin,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you had with the shipping of your order.
Please trust us that we truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
The reason behind this delay in processing is the fact that, in this period, a very high number of orders have been placed on our website which caused processing delays.
However, we are always learning from each and every experience and besides the fact that we are diligently working on processing all orders so we can get back to the 1-2 business day processing time as soon as possible, we are already implementing new ways of optimizing the shipping process.
In the meantime, I am happy to see that you have been in contact with our customer relationship specialists and you were provided a resolution for this unfortunate shipping occurrence.
We do apologize for the inconvenience caused and appreciate your patience and understanding in this matter.
Please don’t hesitate to contact us at any point you may need further information or assistance. We are always here and ready to help!
Best,
Adore Me