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Justin A.

Contributor Level

Total Points
81

1 Review by Justin

  • eBay

12/2/16

I sold a nylon motorcycle tank bag and shipped it Fedex through Ebay. It cost $10 to ship, as the item weighed 3 pounds in the box. I got my bill from Ebay a month later and was charged $95, it said the item weighed 71 pounds. I disputed through Ebay, who said they would resolve it with Fedex. After no response I disputed it through Fedex, who said they would resolve it from Ebay. I never received follow up from either company. I disputed this several times with both companies and got the run around each time. Several months later Ebay said it was Fedex's fault and still refused to refund the money they (Ebay) took out of my account. And conveniently Ebay can't even see the shipping quote now because it has expired from my account page. I was able to get my credit card company to reverse the charge and now Ebay is going to send it to collections. After selling on Ebay for 13 years I have made this company thousands of dollars, but they still refuse to make this right. I AM DONE WITH EBAY.

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