Justin A.’s Reviews of WeddingWire & more

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Wedding Planning

“A rip off for artists - DO NOT USE wedding wire.”

3/10/19

We paid in an annual premium $1499 for a year to be featured locally and put our band in a visible position for gigs. We got zero REAL leads and a bunch of scammers contacting us. They have a policy that you can cancel 6 months in and get a 50% refund which we ARE doing, but to think that we spent half of that money waisting our time talking to scammers and trying to listen to them on how to make our weddingwire better. This company is a rip off and I don't suggest using it. Their customer service led us on and have not helped us. We do weddings and professional events all the time and the fact that this site can't get us one gig is rediculous. Complete waist of our time and money. DO NOT USE THEIR SERVICE!

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Thank you

Lauren S. – WeddingWire Rep Over a year old

Hi Justin,

We are sorry to hear about your experience as an upgraded vendor. Have you had a chance to share your concerns with your Customer Success Manager? Our Success team is happy to help you manage your account to make sure you're making the most out of your paid membership with us. Please reach out to us at support@weddingwire.com if you need any assistance and we would be happy to get you in touch!

-Lauren