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Justice P.

Contributor Level

Total Points
80

1 Review by Justice

  • Gmail

11/18/16

I have been a full-time freelance writer for three years now and I have been on Fiverr for about two years now with relative success because Ive been able to maintain a 97% satisfaction rate over the last year. However over the last three months work on this site has been a bit slow and if it wasnt for other permanent clients which I have, things would not have been so good.
However over the last two months I have encountered a new situation regarding Fiverr and that is that clients for whom I have done work three or four months ago is suddenly raising disputes on PayPal and then money which has been paid on orders, which has been delivered a long time ago is then claimed back without anyone asking me for my opinion about these matters.
My problem with this is, that this is orders which has been settled a long time ago and those buyers already had the opportunity to review my work during the three days which is allowed for the review of deliveries and none of them has a voiced any objection on those deliveries which has been made by me. However after the passing of three or more months they are now able to raise disputes on PayPal and the money which was already paid to me is then paid back to the buyer by Fiverr without anyone consulting with me.
The problem that I have with this is that this is leaving the way open for any buyer to raise a dispute at any time in the future on any delivery which has been done in the past and then Fiverr will honor their dispute without consulting with me as the seller. This can potentially lead to a situation where every dollar which I have earned on Fiverr could be claimed back by buyers and there is nothing that I can do about that situation. This hardly seems fair or ethical and it is making it very difficult for freelance writers which is making use of this site.
I believe that the three days which is allowed for revisions of deliveries should be legally binding on both the seller and the buyer and buyers which has not made use of those reviewing times should not be able to raise disputes on PayPal such as has been happening to me frequently over the last two months. In fact it has happened at least 8 to 10 times with me already and even though those claims only represent about $50, with the exchange rate that converts to a lot of South African rands which is why working on this site has been worthwhile to me so far.
This is why Im very concerned about the situation and I believe this is something which will have to be addressed by administrators on Fiverr and some solution will have to be found for this troubling situation.

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