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Jus C.

1
Level 1 Contributor
New York, NY

Contributor Level

Total Points
261

3 Reviews by Jus

  • Bluehost

2/6/24

Bluehost has grown so large by employing very low sign-up pricing with a huge increase in prices when it comes time to renew. At this point they have you and you are stuck with them, because it is quite difficult to change over to a new hosting company.

It truly is a trap!

Because of this Bluehost does not consider any specific customer as important or relevant. So, expect to be treated as just a number

Bluehost has extremely poor customer service

Bluehost has excessive telephone support wait times

When you do get through the operator they have very limited access and cannot resolve serious problems so they create a ticket for escalated support

The same is true for Bluehost Live Chat, who will ask you, exactly what you just asked them over and over again as if you are a 5 year old child, until you become infuriated. Eventually you will be given a support ticket for escalated support

Escalated support can only be contacted via email and are not open on weekends. Response times are usually 2 to 3 days and are usually just a canned response. So, if it is urgent or mission critical Bluehost will not lift a finger to help you or take any notice of any damage they are doing to you. Bluehost does not care less about you or your business, only your credit card number

If there is anything unusual such as an invalid Auth Code or EPP code, login issue, emails not being received, incorrect charges etc. it will literally take you months to have this resolved, if at all, because escalated support will just say the same thing over and over again no matter how many times you explain it to them

If you complain about this they just close the ticket and you have to start all over again

Recommendation: Do not use Bluehost. You will be overcharged, receive very poor service, and be treated very poorly

Tip for consumers:
These guys are dreadful through and through

Products used:
Web hosting

  • Airtasker

2/24/21

BEWARE! BEWARE! BEWARE!

Airtasker will take your money and provide no support whatsoever even if you get completely scammed or incur damages or real losses by any of their taskers.

Airtasker simply does not care less whether or not a task is done or not. They take absolutely no responsibility whatsoever for any tasks, work or repairs you have done.

So, if you use Airtasker and have any problems at all you are on your own and will suffer the consequences.

My Task
I had some cracked walls to repair and paint (it cost a couple thousand dollars). The guy came out and did the job and said he guaranteed it will not recrack or he'll come and redo it. Sure enough it all started cracking again within a couple of months and the paint is all lifting off (not done properly but no way of knowing at the time). So, I politely asked for him to please come and take a look and when he finally got back to me 2 weeks later he says nah they're other cracks, get someone else to do it I don't have time and just hung up.

Such a ridiculous lie and situation. So, I lodged a dispute with Airtasker with lots of photos to prove my very clear claim. Airtakser says you paid him and the task is closed, it's your problem now. All I have is his first name and a phone number which just goes to voicemail.

So, I have no way of taking this further and Airtasker refuses to do anything about it.

Such a scam!

Airtasker should be banned in Australia if they cannot make sure their users do not comply with consumer law.

Tip for consumers:
How dishonest and deceitful Airtasker is

  • HostBig!

4/5/17

HostBig had some BS dispute with Tucows and all our domains were switched off and made redundant... now HostBig are asking to renew the account which they are in no position to host...

HostBig is a fraud!

Do not believe any of their marketing hype online.

They do not host anything!

It is a complete fraud!

Jus Has Earned 21 Votes

Jus C.'s review of Airtasker earned 21 Very Helpful votes

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