Jun R.

Very pathetic experience from pepperfry.com. I ordered for an item and it got delivered before the promised date. I was very much happy and started to unpack, I realized that the item is wrong. I visited the original manufacturer website and ensured that the item I ordered and the item I received are entirely different. I raised an issue and left a note to pepperfry regarding this, no response for 8 days until I forcefully posted on their facebook, online chats. They called me on 8th day and asking me how I know it is different from the item I ordered. I had already posted images of the received item, but they hardly understand what has happened. Very pathetic that pepperfry is ignoring the customers issues. Make the purchase if you are lucky enough.