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Juni J.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since June 2020

  • Review

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1 Review by Juni

6/1/20
Was informed by Kiwi my flight was cancelled. Called to ask and check if there was better alternative travel than the 2k 21hr option. No, the lady sounded like a broken record. Called the airline and the flight was not cancelled. Called the Kiwi lady who was still adamant. She calls back and confirms that the flight is not cancelled. No apology. Completely unnecessary problem that took hours out of my day and was handled extremely poorly.

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