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Juniel K.

Contributor Level

Total Points
81

1 Review by Juniel

  • Lazada

10/17/18

I had report this issue regarding my lazada e wallet payment on my 25k+php order through live agents but what I get is to wait for 4-6hrs, 24-48 this is already the 4th day theres still no update. They said that they will pass it to escalation team, payment team, engineers, etc. bunch of teams but there's still no resolution to my problem I am telling you do not use their lazada e - wallet it is so useless it cannot be cashed out if the lazada wallet is faulty. FIX THIS AND YOUR CUSTOMER SERVICE

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Lazada P. – Lazada Rep

Hi Juniel K., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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