I purchased a hosting package from them and for the first year it was fine. However, for second year they increased the price and charged more than what was agreed. I asked for the refund and they said that is not a problem. However, the money cannot be transferred back to my account and can only be used on GoDaddy. So essentially, it is like saying we wont give you your money back, once we have it it you wont be able to see it again. Be careful what you purchase on their site !!!