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Order I received was a totally different item. Had to return the item and waited for a refund and then I was told that they cant do a refund since the seal is already broken. Of course, what do they expect when someone receives a package. I had to open the box and check if i got the correct item. If they had delivered the correct item in the first place AND if they really are reliable, I wouldnt have any problem. No refund because I opened the box of a wrong item THEY delivered. Twisted logic.
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Julz T. We're sorry to hear what happened on that. By the way, can you please provide us an order number so that we can check it? For further assistance, you may also send an email through this link http://goo.gl/VZnssM. You may also connect to us via live chat on the same link. They are available from Monday to Friday from 9am to 6pm only. Thank you.