Jully D.

I contacted Mini in the box several times regarding these two items. I ordered these items on November 25,2016. After waiting 30+ days (as there shipping policy states), I contacted them advising that I have not received these two items. They advised me to wait a few more days due to the holidays and if I do not receive the package by Jan 3,2017 to contact them again, which makes sense as it is the holidays and a busy time of the year. I contacted them again on Jan 5,2017, as I still had not received the cell phone cases. They advised me to check the tracking site and if it does not say that it is delivered to my country then they can issue me a refund or reshipment. Conveniently, the tracking site had not been updated since this date and all of a sudden it was updated saying that the package has been delivered to my country (with no other messages or form of tracking, the rest of the site just said "error"). They advised that since it says this on the tracking site, there is nothing they can do to help me now. After waiting almost 2 months for two cell phone cases to arrive and going back and fourth with this site, the cell phone cases FINALLY arrived today (Jan 12,2017). I am sorry but regardless of how busy it is, 2 months is ridiculous for two cell phone cases. I will never order from this website again (these cases were supposed to be a Christmas gift)