The only reason I rated instantcheckmate.com 1 star is negative stars are not a choice.
A background check was requested via instantcheckmate.com by me for me. I received a system-generated email stated in the body of the email: "2 Potential Criminal Records Found"
This is a false statement generated even before the report downloaded. It is especially damaging during this time when I am seeking employment. I wrote to them and received a system-generated customer support message.
I've notified legal counsel.
Hello Julius,
Using our reports to determine employment is against our Terms Of Use, so we are not sure why this happened. If you would like to give a detailed description of what happened so we can assist you, please reach out to us at (800) 222-8985. Our team is available from Monday - Friday 7:00am to 7:00pm PST* (10:00am - 10:00pm EST) or by email at support@instantcheckmate.com so we can further assist you.
Thank you